05Revi Strategic Operating Plan

The Complete Seven-Layer GTM Plan.

The Revi Go-To-Market Operating System. Seven interlocking layers designed to compound trust, demand, and distribution across every CRM ecosystem Revi enters.
George Carpio — Director of Strategic Initiatives
  • Layer 1 — Market Intelligence
  • Layer 2 — Outbound Demand Generation
  • Layer 7 — Paid Acquisition (strategy & accountability)
Blake Armentano — CEO / GTM Leader
  • Layer 3 — Category Creation
  • Layer 4 — Customer Advocacy
  • Layer 5 — Consultant Partnerships
  • Layer 6 — Community Development
The 7-Layer Flow
Layer 1
TAM Mapping & Market Intelligence
Owner: George Carpio
Layer 2
Outbound Demand Generation
Owner: George Carpio
Layer 3
Category Creation
Owner: Blake Armentano — CEO / GTM Leader
Layer 4
Customer Advocacy & Referrals
Owner: Blake Armentano — CEO / GTM Leader
Layer 5
Consultant & Agency Partnerships
Owner: Blake Armentano — CEO / GTM Leader
Layer 6
Community Development
Owner: Blake Armentano — CEO / GTM Leader
Layer 7
Paid Acquisition
Owner: George Carpio
Purpose

Layer 1 is the intelligence layer of the GTM engine.

Its purpose is to build a complete, structured, and continuously updated view of every studio Revi can serve across every CRM ecosystem.

Why It Matters

Every downstream GTM motion — outbound, campaigns, advocacy, partnerships, paid acquisition — depends on knowing:

Who the account is · Who the decision-makers are · What CRM they use · How many locations they operate · Where they are · How to reach them.

Without high-quality TAM data, every other layer becomes inefficient.

Responsibilities

Continuously build and enrich:

  • Total Addressable Market (TAM)
  • Ideal Customer Profile (ICP)
  • Serviceable Available Market (SAM)
  • Serviceable Obtainable Market (SOM)
Collect
  • Owner
  • Founder
  • CEO
  • General Manager
  • Marketing Director
  • Operations Lead
Data per account
  • Studio name
  • Location(s)
  • CRM used
  • Number of locations
  • Website
  • Contact info
  • Segmentation attributes
Core Philosophy

The GTM engine is only as strong as the intelligence beneath it.

Success Looks Like
  • Complete and continuously enriched TAM across every target CRM
  • Clear segmentation by CRM, size, and geography
  • Reliable contact data for outbound and marketing
  • Foundation ready for outbound campaigns, ABM, community, and paid acquisition
Primary Owner
George Carpio — Director of Strategic Initiatives
Supporting Roles
Blake Armentano — CEO / GTM Leader
Supports
  • Uses TAM to align content, campaigns, and communities
Purpose

Layer 2 exists to create predictable opportunities.

This layer converts market intelligence into meetings.

Why It Matters

Inbound alone will not deliver the volume required for the GTM plan.

Outbound gives Revi direct, controllable access to the market.

Responsibilities
Cold Outreach
  • Cold calling
  • Personalized emails
  • SMS outreach
  • LinkedIn outreach
  • Multi-channel sequencing
Campaign Execution
  • Lead recovery campaigns
  • Product launch outreach
  • Webinar invitations
  • Event follow-up
  • Customer re-engagement campaigns
Core Philosophy

The goal is relevance.

Not volume.

Success Looks Like
  • Meetings booked
  • Pipeline generated
  • Opportunities created
  • Response rates
  • Conversion rates
  • Cost per opportunity
  • A successful Layer 2 operation creates a predictable flow of qualified opportunities every month.
Primary Owner
George Carpio — Director of Strategic Initiatives
Supporting Roles
Blake Armentano — CEO
Supports
  • Founder-led sales — owns qualification-to-close on opportunities George generates
Purpose

Layer 3 exists to establish Revi as the authority within a CRM ecosystem.

The objective is to create trust before a sales conversation ever occurs.

When a studio hears about Revi, they should already recognize the brand.

Why It Matters

The strongest GTM strategy is not: “Sell to the market.”

It is: “Teach the market.”

Authority lowers acquisition costs. Authority increases conversion rates. Authority accelerates trust. Companies buy from organizations they trust.

Responsibilities

Create:

  • Benchmark Reports
  • Industry Research
  • Case Studies
  • Success Stories
  • Educational Content
  • LinkedIn Content
  • Newsletter Content
  • Podcast Content
  • Webinar Content
  • Industry Insights
Core Philosophy

Every piece of content should answer one question:

“How do we help fitness operators grow?”

Content is not designed to generate likes.

Content is designed to generate trust.

Success Looks Like
  • Revi becomes recognized within the ecosystem
  • Prospects reference Revi content before meetings
  • Consultants share Revi content
  • Customers engage with content regularly
  • The ultimate goal is for Revi to become the most trusted voice within every CRM ecosystem it enters.
Primary Owner
Blake Armentano — CEO / GTM Leader
Supporting Roles
Blake Armentano — CEO
Supports
  • Provides Revi's strategic point of view and founder-led narrative
Purpose

Layer 4 transforms customers into a distribution channel.

Every satisfied customer should create additional opportunities.

The objective is to turn customer success into market growth.

Why It Matters

The highest converting lead source is trust.

Referrals transfer trust.

Customer advocacy scales trust.

The most powerful marketing asset Revi can build is a network of customers actively recommending the platform.

Responsibilities

Build and manage:

  • Referral Program
  • Testimonial Program
  • Review Program
  • Customer Spotlight Program
  • Case Study Program
  • Customer Success Stories
  • Client Introduction Program
Core Philosophy

Every successful customer should become: a reference, a testimonial, a case study, a referral source.

The goal is not simply retention. The goal is creating advocates.

Success Looks Like
  • Increasing referral volume
  • Increasing testimonial volume
  • More customer introductions
  • More case studies
  • A growing percentage of new opportunities should originate from existing customers.
Primary Owner
Blake Armentano — CEO / GTM Leader
Purpose

Layer 5 exists to create indirect distribution.

Rather than acquiring studios one at a time, Revi acquires trusted advisors who influence dozens or hundreds of studios.

The objective is leverage.

Why It Matters

One consultant may influence 10, 20, or 50 studios.

One agency may influence hundreds of studios.

Building strong partnerships allows Revi to expand significantly faster than direct outreach alone.

Responsibilities
Build relationships with
  • Marketing Agencies
  • Fitness Consultants
  • Fractional Operators
  • Industry Influencers
  • Coaches
  • Business Growth Consultants
  • Franchise Consultants
Create
  • Partner Program
  • Referral Agreements
  • Co-Marketing Opportunities
  • Educational Resources
  • Partner Enablement Assets
Core Philosophy

The goal is not to sell consultants. The goal is to make consultants successful.

When partners win, Revi wins.

Success Looks Like
  • Partner sourced opportunities
  • Partner sourced revenue
  • Agency referrals
  • Consultant referrals
  • Co-marketing opportunities
  • A successful Layer 5 operation creates a second growth engine independent of direct outbound.
Primary Owner
Blake Armentano — CEO / GTM Leader
Purpose

Layer 6 exists to make Revi the center of the conversation.

The strongest companies do not simply sell products. They build communities.

The objective is to create an environment where operators learn, share, and grow together.

Why It Matters

Communities create: Trust · Referrals · Content · Partnerships · Customer retention · Brand loyalty.

The company that owns the community often owns the market.

Responsibilities

Create and manage:

  • Operator Councils
  • Roundtables
  • Webinars
  • Workshops
  • Community Groups
  • Industry Discussions
  • Networking Events
  • Customer Advisory Groups
Core Philosophy

Community should provide value whether someone is a customer or not.

People should participate because the community is useful. Not because they are being sold to.

Success Looks Like
  • Growing community participation
  • Consistent webinar attendance
  • High member engagement
  • Organic referrals
  • Industry recognition
  • The ultimate goal is for operators within the ecosystem to view Revi as the central hub for growth, education, and collaboration.
Primary Owner
Blake Armentano — CEO / GTM Leader
Purpose

Layer 7 exists to generate inbound demand through paid media.

While outbound allows Revi to proactively reach target accounts, Paid Acquisition allows Revi to create awareness, capture demand, and attract prospects already experiencing the problems Revi solves.

The objective is to create a scalable demand generation engine that continuously introduces qualified prospects to the Revi ecosystem.

Why It Matters

Not every prospect will respond to outbound. Not every prospect is ready for a sales conversation.

Many buyers begin their purchasing journey independently through: Google searches · LinkedIn content · Industry research · Retargeting campaigns · Social media.

Paid Acquisition ensures Revi remains visible throughout the buying journey.

A strong Paid Acquisition strategy increases: Brand awareness · Website traffic · Demo requests · Webinar registrations · Content consumption · Pipeline generation.

This layer allows Revi to capture demand that would otherwise be missed.

Responsibilities

Build and manage:

Meta Advertising
  • Facebook campaigns
  • Instagram campaigns
  • Retargeting campaigns
LinkedIn Advertising
  • Sponsored content
  • Lead generation campaigns
  • Executive targeting campaigns
Google Advertising
  • Search campaigns
  • Brand campaigns
  • Competitor campaigns
  • High-intent keyword campaigns
Retargeting Infrastructure — Retarget
  • Website visitors
  • Webinar attendees
  • Content consumers
  • Demo page visitors
  • CRM database audiences
Landing Pages — Create and optimize
  • Webinar pages
  • Demo pages
  • Content download pages
  • Case study pages
  • Campaign-specific landing pages
Conversion Optimization — Continuously improve
  • Click-through rates
  • Conversion rates
  • Cost per lead
  • Cost per opportunity
  • Cost per acquisition
Core Philosophy

Paid advertising should never exist in isolation.

Every campaign should support the broader GTM ecosystem.

Examples: Promote benchmark reports · Promote webinars · Promote case studies · Retarget outbound prospects · Retarget website visitors · Promote customer success stories.

The goal is not simply generating clicks. The goal is generating qualified opportunities.

Success Looks Like
  • Increasing website traffic
  • Increasing demo requests
  • Increasing webinar registrations
  • Increasing content engagement
  • Increasing qualified opportunities
  • Decreasing cost per opportunity
  • Positive return on ad spend
  • A successful Layer 7 operation creates a predictable inbound demand engine that compounds over time and supports every other layer within the Revi GTM ecosystem.
Key Performance Indicators
Traffic Metrics
  • Website Visitors
  • Landing Page Visitors
  • Return Visitors
Lead Metrics
  • Leads Generated
  • Demo Requests
  • Webinar Registrations
  • Content Downloads
Efficiency Metrics
  • Cost Per Click (CPC)
  • Cost Per Lead (CPL)
  • Cost Per Opportunity (CPO)
  • Cost Per Acquisition (CAC)
Revenue Metrics
  • Pipeline Generated
  • Opportunities Generated
  • Revenue Influenced
  • Return On Ad Spend (ROAS)
Relationship To Other Layers

Layer 7 amplifies the effectiveness of every other GTM layer.

Layer 3 creates content. Layer 7 distributes content.

Layer 4 creates customer success stories. Layer 7 promotes customer success stories.

Layer 6 creates community events. Layer 7 drives registrations.

Layer 2 creates awareness through outbound. Layer 7 reinforces awareness through paid media.

Primary Owner
George Carpio — Director of Strategic Initiatives
Execution Support: Agency / Part-Time Specialist as needed
Supporting Roles
Execution Support — Agency / Contractor / Part-Time Specialist
Supports
  • Campaign build and management
  • Creative production
  • Landing page implementation
  • Reporting and optimization
  • Revi does not require a full-time paid acquisition employee
Blake Armentano — CEO / GTM Leader
Supports
  • Creative assets
  • Landing page content
  • Ad copy
  • Case studies
  • Webinar promotion
  • Content promotion